Our services

Our services are flexible to meet individual needs and can be provided on a regular or more occasional basis.

SUPPORTING YOU

Whatever your needs are our staff will support you to do this by carrying out tasks for and with the person with care needs.

You can have peace of mind knowing that the person you care for is being well looked after. This may include a range of care tasks:

• Meal preparation

Assisting to eat and drink

Assistance with continence management

Assistance with mobility

Assistance with or administration of medication

Shopping and Social outings

Escort to appointments

Light domestic duties

Specialised complex care tasks (staff trained on an individual basis)

• We can help with most aspects of your daily living needs.

This list is not exhaustive and any request will be considered when we visit your home to design your individual plan of care.

QUALITY

We are registered with and regulated by the Care Quality Commission whose role is to ensure all providers of care services meet essential standards.

We received an excellent inspection report with an overall rating of GOOD.

We are audited and assessed for Quality and assurance by our Local Authority and are on their accredited list of care providers.

We are also reviewed and assessed against Crossroads own quality evaluation system which is equivalent to PQASSO

 

Below: Arnold is one of our clients and was very keen to be included on our new website!